Shipping is available to the continental USA, Alaska and Hawaii. Orders are accepted on our website at any time of the day, all week long. We are working on bringing Make-up Pro New York to our international customers soon but is not yet available. Standard shipping is free when you spend $50 or more. Please allow 1 to 2 business days for us to receive and process your order (orders placed after 1pm ET are processed the next business day). You’ll get a shipment notification email with a tracking number as soon as your package ships. Make-Up pro does not ship to Military (APO/FPO), PO boxes, hotels and Puerto Rico.
We offer four shipping methods:
Standard (5-9 business days): $4.50
Preferred (3-7 business days): $10
Expedited (2-3 business days): $15
Rush (1-2 business days): $25
Please note we only offer UPS Ground to Alaska and Hawaii:
*Note shipping to these states may take 11-15 business days
Orders over $50 UPS Ground to Hawaii or Alaska $25
Orders under $50 UPS Ground to Hawaii or Alaska $33
Returns and Exchanges:
We are sorry you did not love your Make-Up Pro products. Unfortunately at this time we does not accept returns. However we are happy to exchange any unwanted products for another product on your wishlist or store credit. Please reach out to team@makeuppronyc.com with your order number and the products you'd like to exchange, and we'll take care of the rest. Exchanges or store credit are accepted within 30 days of your purchase with us.
Payment
We accept all major cards Visa, MasterCard, American Express, JCB, Discover, credit or debit. Unfortunately, we cannot accept checks or money orders.
Order Questions
Any and all questions regarding the ordering, shipping and receiving process can be answered by contacting team@makeuppronyc.com
